Privacy Policy - Trusty House Buyers

Privacy Policy

Your privacy matters. Here's how we handle your information.

Effective Date: January 1, 2026
Last Updated: April 16, 2026

1. Introduction

Trusty House Buyers ("we," "us," or "our") operates the website trustyhousebuyers.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

2. Information We Collect

Information You Provide: When you fill out a form on our Site, call us, or email us, we may collect:

  • Name
  • Email address
  • Phone number
  • Property address and details
  • Preferred timeline for selling

Automatically Collected Information: When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and provide a cash offer on your property
  • Communicate with you about your property sale
  • Improve our website and services
  • Send you relevant information about our services (with your consent)
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who help us operate our business (title companies, attorneys, etc.)
  • Business partners who may be able to make you a competitive offer on your property
  • Legal authorities when required by law

5. TCPA Consent

By submitting your phone number through our forms, you consent to receiving calls and text messages (including by autodialer) from Trusty House Buyers at the phone number you provided, even if your number is on a Do Not Call list. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of text messages at any time.

6. Cookies and Tracking

Our Site may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, contact us at [email protected] or call (423) 600-5682.

9. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

10. Children's Privacy

Our Site is not directed at children under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, contact us: