Privacy Policy | Trusty House Buyers

This policy explains what information Trusty House Buyers ("we," "us") collects when you use trustyhousebuyers.com, call us, or text us, and how we use it.

Information we collect

Information you give us: your name, phone number, email address, property address, and anything you tell us about the property or your situation.
Call and text records: calls and texts with our team may be recorded or logged for quality and training.
Website data: basic technical data such as browser type, pages visited, and referring site, collected through cookies and similar tools.
Public records: property details such as ownership, tax, and sale history that are already public.

How we use it

To contact you about your property and prepare a cash offer.
To send calls, texts, and emails you agreed to receive. You can opt out at any time.
To evaluate, purchase, or close on your property.
To improve our website and service, and to meet legal obligations.

Who we share it with

We share information only as needed to make you an offer and complete a sale:

Title companies, closing attorneys, inspectors, and contractors working on your transaction.
Investment partners and buyers who may purchase the property or take over our purchase contract.
Software providers that run our CRM, phone, text, and email systems, under confidentiality terms.
Government or legal authorities when the law requires it.

We do not sell your personal information.

Text messaging (SMS)

We send text messages only to people who opt in, for example by checking the consent box on our offer form. The texts are about your property and our offer. Consent is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Message frequency varies. Message and data rates may apply.

Opting out: reply STOP to any text message to stop receiving texts. Reply HELP for help, or email offers@trustyhousebuyers.com. You can also ask us on a call to stop contacting you.

Your choices and rights

Reply STOP to any text, or ask us on a call, to stop contact.
Email offers@trustyhousebuyers.com to ask what information we hold about you, to correct it, or to delete it.
California residents: see our Do Not Sell or Share My Personal Information page.

Security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Children

This site is not intended for anyone under 18, and we do not knowingly collect information from minors.

Changes

We may update this policy. The effective date above shows when it last changed.

Contact

Trusty House Buyers
Phone: (912) 978-4404
Email: offers@trustyhousebuyers.com